I’m not aware of the specific incident you are referring to, but it’s not uncommon for airlines to have certain policies and restrictions when it comes to seating arrangements and upgrades. However, it’s important for all passengers to be treated with respect and dignity, regardless of their age, gender, or any other factor.
In general, flight attendants are trained to be attentive to the needs of all passengers and to handle situations with tact and professionalism. If a passenger is unhappy with their seating arrangement or feels they have been treated unfairly, they can usually speak with a flight attendant or a customer service representative to address the issue.
It’s always heartwarming to hear stories of airline staff going above and beyond to help passengers in need, such as discovering the true identity of an elderly woman who was denied access to business class. These acts of kindness and compassion can make all the difference in creating a positive and memorable travel experience for passengers.